Tech-notices
Fix for Content Preview in CoolSign 5
Some users have been unable to preview content within the CoolSign Network Manager. To help resolve this, please follow these simple steps.
Digital Signage Workshops – December 2014
We will be providing four small-group workshops for digital signage managers in December.
CoolSign 5 Upgrade Notice
Information regarding the CoolSign 5 upgrade.
CoolSign 5 Upgrade Notice – Information for IT Technicians Responsible for Display Node Hardware
The migration of display nodes to the new digital signage infrastructure and software should, for the most part, be transparent – i.e. no action needs to be taken on your part. The following scenarios will prevent the migration of a display node: The display node PC’s Window OS does not have .NET4 Framework Client profile […]
CoolSign 5 Upgrade Notice – Information for Content Managers
As a digital signage content administrator, you should already have the following software installed locally on your computer: The Cisco AnyConnect client, The CoolSign Network Manager (CNM) and The CoolSign Content Wizard After the service upgrade, you should no longer use any of the CoolSign applications installed on your local computer to access the UBC Digital […]
System Outage – Jan 16, 2014 10:00AM
We have experienced an unforeseen outage with our servers, the issue has been resolved and we expect display nodes to come online shortly. We apologies for any inconvenience. If you have any questions, please contact us at info.digitalsignage@ubc.ca. Sincerely, Digital Signage Team
Server Maintenance – Nov 15, 2013 6:00PM
UBC IT will be performing maintenance on the CoolSign servers on November 15, 2013 at 6:00PM for approximately 1 hour. CoolSign management functions will not be accessible during this service period. We expect no interruption to the digital signage endpoints.
Cisco VPN Client Upgrade & Digital Signage
Cisco VPN Client upgrades and connecting to the UBC CoolSign network.
