2013 UBC Spring Graduation Digital Signage Template

UBC Communications & Marketing has provided these PowerPoint templates to allow UBC departments to create high-quality materials to help inform the UBC community of upcoming graduation events through the UBC Digital Signage network.

Please read the packaged instructions before using the UBC Spring Graduation Digital Signage Templates. If you have questions about the templates, please contact Jamil Rhajiak (jamil.rhajiak@ubc.ca).

Download the template

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Digital Signage at UBC Alumni Weekend 2012

 

What did we do?

We wanted to see what would be involved in using the many digital signage screens across the UBC Vancouver campus to promote Alumni Weekend 2012. This was done because during normal operation, despite being on the same network, the digital signage screens across campus operate as individual nodes that serve the units that purchased them. We wanted to see if we can leverage the enterprise infrastructure that exists to enhance the experience of Alumni Weekend 2012 participants.

How did we do it?

    • Identified signs that would be seen by Alumni Weekend participants and worked with the respective signage owners to “take over” their screens for Saturday, May 26th 2012.
    • Specified what content would add value to the Alumni Weekend experience. This included:
      • A curated stream of tweets and tweets with pictures from the #UBCAlumniWknd conversation on Twitter
      • Photos from the Alumni Weekend photo booth
      • Video from the Start An Evolution campaign
      • Event postings that highlighted upcoming events throughout the day
    • Staffing and resources.
      • One staff member was updating signage schedules, creating content, and curating tweets from 7:30am to 5:00pm

The Numbers

    • 27 screens were displaying Alumni Weekend content (event counts are system wide from 7:00am-5:00pm)
    • Total impressions for Alumni Weekend content: 60114

 Next Steps

    • The next campus-wide event that we’ll be trying this “coordinated” approach with is Imagine Day 2012 (September 4th, 2012)
    • For Alumni Weekend 2013 we’ll look to:
      • Live-stream video of events happening to signs across campus
      • Provide campus maps of where upcoming events are
      • Compile alumni profiles to be shared across campus
      • Provide a bus schedule for the Alumni Weekend shuttles that is updated in real-time

Special Thanks

The opportunity to add to a cohesive experience for our alumni and friends wouldn’t have been possible without the help of:

  • UBC Alumni Affairs
  • UBC Development Office
  • Centre for Student Involvement
  • UBC Career Services
  • Enrolment Services
  • Sauder School of Business
  • UBC Library
  • UBC Sustainability Office (CIRS)
  • Faculty of Education
  • Faculty of Law at Allard Hall
  • Faculty of Arts

The Search for Content, Part 3


Another source of great content has been student photography. From the start of January 2011 we’ve had pictures from two student photogs – Rabi Sun and Tim Blonk. (Photo Credit: Rabi Sun (Top Left, Top Right, Bottom Middle), Tim Blonk (Top Middle, Bottom Left, Bottom Right))

Here are a few words from Tim on why he’s into photography:

“For me photography is all about freezing the present and defining a moment in space and time. When that satisfying ‘click’ of the shutter is heard, I know that no one else will ever be able to make that exact same picture.

Since I was 8 years old I always wanted to get my hands on my parent’s camera, though they rarely allowed me to even come within a metre of it. Three years ago I bought a point-and-shoot camera, and in February of 2010 I decided it was time to upgrade to a DSLR. It opened a whole new world to me, and within a couple weeks I had watched hundreds of ‘how-to’ YouTube videos all about photography.

Today I am a photography-addict and there is no changing that. There is so much to learn about photography and there are so many things to try out, making it a truly infinite hobby. I hope to start a project soon in which I can sell my own pictures and donate part of the returns to charity. Photography allows me to express my experiences and ideas in the form of 10MB .JPG files.”

-Tim Blonk

A Meeting With The Cardinals

After spending the last few months testing, trouble shooting, and running around to make sure content was displaying properly we were finally at a point where we could share the results of our Digital Signage pilot with the Communication Cardinals group (communications professionals from UBC).

The presentation went fairly smoothly, I didn’t trip up on my words as much as I normally do – the nods of approval from the audience really helped. I guess when you’re sharing that you want to help make communicating easier to a bunch of communicators it’s not going to be an uphill climb. Some of the points that I shared were:

  • Digital signage provides the UBC community with an extremely flexible tool for sharing our messages, this is a great opportunity to get a coordinated approach done right.
  • High quality content is key – bad digital signage is worse than no signage at all – and we’ll be working to provide support in that area as well.
  • A connected network augments our ability to reach our community in case of an emergency.
  • Sharing content will still require connecting across units – the mechanics of sharing content will be automated while maintaining all the benefits of relationship building (say goodbye to Power Point files in your inbox).
  • We’re really looking forward to using YOUR input to inform our service – so please, join the conversation.

One question from the audience was, “How do you define success?” I kept my answer simple and along the lines of, “High quality content that’s presented through a network of signage and the satisfaction of our user base – that’s you.”

I’m looking forward to the next couple of months!

Cheers,
Jamil

Fix for Content Preview in CoolSign 5

Some users have been unable to preview content within the CoolSign Network Manager. To help resolve this, please follow these simple steps.

  1. Connect to the remote desktop server and launch the CoolSign Network Manager application
  2. Click on the “File” menu
  3. Click on “Preferences”
  4. Click on the “Connection” tab
  5. In the number box beside the “Enable partial load if network exceeds” text, enter a number greater than 300.
  6. Click “Ok”
  7. Close the CoolSign Network Manager
  8. Restart the CoolSign Network Manager

If you have any questions about the procedure outlined above, please email us at digitalsignage-systems@lists.ubc.ca.

Digital Signage Workshops – December 2014

We will be providing four small-group workshops for digital signage managers in December. The workshops will cover the areas of content creation and content scheduling using CoolSign.

Dates:

  • December 3, 2014 – 10:00AM – 11:00AM | Content Scheduling
  • December 5, 2014 – 10:00AM – 11:00AM | Content Creation
  • December 10, 2014 – 10:00AM – 11:00AM | Content Scheduling
  • December 12, 2014 – 10:00AM – 11:00AM | Content Creation

If you are interested in attending a workshop, please RSVP here.

CoolSign 5 Upgrade Notice

We will be conducting a planned service upgrade to UBC’s Digital Signage service. The service upgrade will take place on the following dates and times:

    • Starting: 7:00 AM Friday, May 30, 2014
    • Ending: 11:30 PM Sunday, June 1, 2014

During the upgrade window, service availability will be affected as follows:

    • Content management and scheduling via CoolSign Network Manager will not be available.
    • Display nodes will experience intermittent outages.
    • Emergency Broadcasting will experience intermittent outages.

If the above service window conflicts with any planned signage requirements at your location please contact us at digitalsignage-systems@interchange.ubc.ca.

The service upgrade is being done to:

    • Upgrade the existing CoolSign software to the latest stable release.
    • Enable new features available in CoolSign 5 (scheduling of websites and live streaming)
    • Migrate existing signage assets to new infrastructure (assets – display nodes, content, channels, playlists, DataWatchers, Datatables and triggers).
    • Migrate to a multi-tenant, shared services environment.

The service upgrade affects you if one of the following applies:

    • You manage signage content – you create and manage CoolSign content, channels and/or playlists using the CoolSign software (Network Manager and/or Content Wizard) for your department.
      • The CoolSign Network Manager (CNM) and Content Wizard applications on your PC (and VPN connection) will no longer be required to manage and schedule content. Upon completion of the service upgrade, access to both the CNM and Content Wizard applications will be via Remote Desktop rather than running the applications from your local PC – please refer to Information for Content Managers for details.
      • Expired content will not be migrated over to the new infrastructure. Please ensure that all content that you wish to have moved over is active and has an accurate title and expiry date.
      • Group training sessions will be made available before and after the migration window. If you are unable to attend any of the training sessions, please make alternate arrangements with Jamil Rhajiak (jamil.rhajiak@ubc.ca)
    • You are an IT technician and are responsible for managing the display node hardware (PC, Display, network port) for your department.
      • If a display node is offline during the service upgrade, it will not be migrated to the new infrastructure and the node will remain outside of the digital signage network. Please refer to Information for IT Technicians for details.

If you have any questions and/or concerns with regards to the service upgrade, please contact us at digitalsignage-systems@interchange.ubc.ca.

CoolSign 5 Upgrade Notice – Information for IT Technicians Responsible for Display Node Hardware

The migration of display nodes to the new digital signage infrastructure and software should, for the most part, be transparent – i.e. no action needs to be taken on your part.

The following scenarios will prevent the migration of a display node:

  • The display node PC’s Window OS does not have .NET4 Framework Client profile and Extended installed. A recent remote .NET4 install was conducted across all display nodes – most nodes have been updated successfully, or
  • During the service migration dates (May 30, 2014 to June 1, 2014 inclusive), a player node is offline (the PC driving the display is not reachable from the Signage server – this could be for many reasons, network issue, network port issue, network cable unplugged, the PC is powered down, etc.)

If a player node is not migrated to the new infrastructure the display will no longer appear in the signage network and content administrators will not be able to assign/schedule assets (content, channels, playlists) to this display.

Units/department with display nodes that do not have the .NET4 pre-req will be contacted on an individual basis prior to the migration window.

Units/departments with display nodes offline during the migration window will be contacted on an individual basis the week following the migration.

Please contact digitalsignage-systems@interchange.ubc.ca if you have any questions with regards to the above.

CoolSign 5 Upgrade Notice – Information for Content Managers

As a digital signage content administrator, you should already have the following software installed locally on your computer:

  • The Cisco AnyConnect client,
  • The CoolSign Network Manager (CNM) and
  • The CoolSign Content Wizard

After the service upgrade, you should no longer use any of the CoolSign applications installed on your local computer to access the UBC Digital Signage service – the software is not compatible with the new release of CoolSign running on the back-end servers.

After the service upgrade, the CoolSign Network Manager and Content Wizard applications will be accessible on a central server. You will need the following to connect to the central server:

  • Remote Desktop Client
    • For Windows users, to find the “Remote Desktop Connection”, click on the Start button, click All Programs, and then click Accessories.
    • For Mac users, you will need to download and install a Remote Desktop Protocol (RDP) client of your choice (Microsoft Office 2011 for Mac comes with an application called “Remote Desktop Connection”)
  • Accessing the CNM and Content Wizard applications after the service upgrade
    • Start up your Remote Desktop Client application
    • Login in with your account
    • Start up the required signage software
    • For access to the CoolSign Network Manager

2014 UBC Spring Graduation Digital Signage Templates

UBC Communications & Marketing has provided these PowerPoint templates to allow UBC departments to create high-quality materials to help inform the UBC community of upcoming graduation events through the UBC Digital Signage network.

Please read the packaged instructions before using the UBC Spring Graduation Digital Signage Templates. If you have questions about the templates, please contact Jamil Rhajiak (jamil.rhajiak@ubc.ca).

Download the template

Template Preview:

 

Article on Engaging Content

Believe it or not, digital signage can be more than just an electronic version of an events board. Understandingly, it’s difficult to find the time to create content that engages your campus community. In my daily browsing of all things digital signage I came across this blog post that nicely packages a few ways to engage your audience.

Enjoy!
-Jamil Rhajiak
Communications Coordinator, Digital Info Channels | Communications & Marketing
The University of British Columbia | Vancouver Campus

System Outage – Jan 16, 2014 10:00AM

We have experienced an unforeseen outage with our servers, the issue has been resolved and we expect display nodes to come online shortly. We apologies for any inconvenience.

If you have any questions, please contact us at info.digitalsignage@ubc.ca.

Sincerely,
Digital Signage Team

Server Maintenance – Nov 15, 2013 6:00PM

UBC IT will be performing maintenance on the CoolSign servers on November 15, 2013 at 6:00PM for approximately 1 hour. CoolSign management functions will not be accessible during this service period. We expect no interruption to the digital signage endpoints.